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User Image Review submited by Heléna

Dream of a tour guide

Reviewed July 20, 2016

My family and I met Andrew when we booked to go to the Kosgoda sea turtle conservation centre through Viatour, from the outset he was warm, accommodating and full of knowledge. Nothing we asked for was too much trouble, and he adapted the trip to adhere to our wants and needs. 

He is also an exceptional driver, especially because Sri Lanka has some chaotic roads. Following this trip we asked Andrew if he would be our guide for 3 days around Kandy. 

He was able to take us to many interesting stops en route to our destinations, which nicely broke up what otherwise would have been tedious journeys (upwards of 4 hours one way). I can't recommend Andrew enough if you are thinking of travelling to Sri Lanka. 

Travelled in as a family

charlesandrew-colombo-tour-guide
Charles Andrew's response to the review

July 23, 2016

Dear Helena , Thank you very much for taking your valuable time to write a review on the tour you did me ,and you have written a great review which I appreciate . Thanks again this comes from my heart to all of you . Andrew

User Image Review submited by Kerstin

8 Days Roundtrip in Sri Lanka – Thanks to Andrew

Reviewed May 23, 2016

This was our first tour with a Driver/ Guide of our own so we had been unsure how this will work and how it would be spending our time with just one other person for 8 days.

Already the tour planning was quick and easy – so Andrew gave us some good advices in advance on how to set up everything to make the most of our trip.

It was a pleasure to meet Andrew personally and from the very fist moment he was warm, courteous and friendly. Nothing was ever too much trouble for him and he looked after us wonderfully well. He always starts the day with a laugh, sought to find out what we would like and organises everything in the best way.

Also he is very good driver – we always felt safe and in good hands with Andrew.

Along the tour he gave us much interesting information on the Sri Lankan way of life as well as on places we were passing through. Also he accompanied our sightseeing’s and walks what we really enjoyed.

So the time we spend with him was most enjoyable. He was very friendly, good company and a very knowledgeable tour guide. We would have absolutely no reservations about recommending Andrew.

Travelled in as a couple

charlesandrew-colombo-tour-guide
Charles Andrew's response to the review

May 24, 2016

Dear Ms Kerstin what great review you have written and thank you very much for the time taken to write that its from my heart . Andrew

User Image Review submited by Brad

A month long family tour of Sri Lanka in January 2015

Reviewed May 19, 2016

I can unequivocally say that the absolute highlight of our entire Sri Lankan holiday was Andrew himself. 

So warm and friendly and incredibly knowledgeable.  An excellent driver and guide, we always felt safe and well cared for in his hands. There seems to be nothing he doesn not know about Sri Lanka, and there is almost nothing he won't do to make your stay memorable and comfortable. "No Problem!" is his personal mantra. He has spent a lifetime mastering the "Art of Delighting"  as he puts it.  

He willingly joined us at our insistence for nearly every meal and every activity that was practicable. He was delightful company. Helpful, informative and funny. He (and his family) are so warm and wonderful, and he is of course an outstanding guide. Your enjoyment and happiness is his greatest reward. 

I have actually urged friends planning to visit Sri Lanka to alter their dates to fit Andrew's schedule if necessary as he will simply make it that much more special than it already is. 

We love him and are honoured to consider him a friend (and we stay in contact to this day). 

Sincerely, Brad, Lori, Kaliana (12) and Kaden (9), (Canadians living in Sydney Australia). 

Travelled in as a family

charlesandrew-colombo-tour-guide
Charles Andrew's response to the review

May 19, 2016

Dear Mr Brad , What a great review you have written on the tour you did with me in Sri Lanka , I really appreciate it and a big thank you this comes from my heart . Andrew