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User Image Review submited by Silvana

An Unforgettable Brunei Adventure: Private Guide Han Delivers Authentic Experiences and Expertise!

Reviewed December 6, 2024

We were incredibly fortunate to have Han as our private guide in Brunei, and we can wholeheartedly recommend him! Han was extremely courteous and punctual, picking us up directly at the cruise terminal and ensuring our day was perfectly organized. His extensive knowledge about the island, the country, and its people made our tour a truly special experience. What impressed us most was his flexibility: he spontaneously arranged a boat trip into the mangroves so we could see proboscis monkeys (unfortunately, the crocodiles were shy that day). A true highlight was the visit to a house in the Water Village, away from the usual tourist spots. It gave us an authentic insight into the daily life of the locals – an unforgettable moment that enriched our trip. Thank you, Han, for an amazing day! Your dedication and warm personality made our time in Brunei truly memorable.

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Burhanuddin Salleh's response to the review

December 9, 2024

Thank you so much for your kind and thoughtful review! It was truly my pleasure to guide you and share the beauty and culture of Brunei with you. I'm delighted to hear that you enjoyed the day, from exploring the mangroves to visiting the Water Village and experiencing the authentic local lifestyle. More

Your enthusiasm and curiosity made the tour even more enjoyable for me! I'm glad the flexibility in the itinerary added value to your experience, and I'm only sorry the crocodiles were feeling shy that day! Your kind words mean a lot, and I’m thrilled that I could help create such a memorable experience for you. If you ever find yourself in Brunei again, I’d be more than happy to welcome you back for another adventure. Wishing you all the best in your future travels! Less

User Image Review submited by Heronita

Amazing Experience with Kak Han and Team in Brunei - Perfect for Transit Day Trip!

Reviewed November 21, 2024

Awalnya kami ragu untuk menggunakan TourHQ karena ini pengalaman pertama kami. Namun setelah kami melakukan booking payment (20% dari total harga), Kak Han segera merespon dengan cepat dan mengirim pesan kepada kami melalui whatsapp. Komunikasi kami berjalan dengan baik dan Kak Han selalu menjawab pertanyaan kami. Ketika tiba di Brunei kami juga disambut dengan baik. Tournya sendiri cukup menyenangkan, meskipun harganya cukup mahal mengingat hampir semua tempat di Brunei dapat dikunjungi secara gratis (kecuali regalia museum). Kak Han dan timnya juga banyak bercerita tentang Brunei, hanya akan lebih sempurna jika saja kak Han dapat menemani kami turun di semua tempat yang kami kunjungi sehingga sekaligus bisa membantu kami berfoto bersama di semua tempat-tempat yang indah ini. Secara keseluruhan ini tour yang bagus untuk mengisi waktu transit yang panjang dan mengenal brunei dalam waktu 1 hari.

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Burhanuddin Salleh's response to the review

December 9, 2024

Terima kasih banyak atas ulasan yang sangat jujur dan berharga! Saya senang mendengar bahwa pengalaman Anda dengan kami berjalan dengan baik, mulai dari komunikasi awal hingga penyambutan di Brunei. Saya juga sangat menghargai masukan Anda terkait pengalaman tur, terutama mengenai harapan agar saya More

bisa menemani lebih intens di setiap tempat. Saya akan menjadikan ini sebagai pelajaran untuk meningkatkan pelayanan kami ke depannya, termasuk memastikan semua tamu mendapatkan pendampingan penuh untuk pengalaman yang lebih maksimal, termasuk membantu mengambil foto di lokasi-lokasi indah. Meskipun beberapa tempat memang gratis, tujuan kami adalah memberikan nilai tambah dengan cerita-cerita, konteks budaya, dan pengalaman autentik yang sulit didapatkan jika berkunjung sendiri. Saya senang mendengar bahwa tur ini dapat menjadi cara yang baik untuk mengisi waktu transit Anda sambil mengenal Brunei lebih dekat. Terima kasih sekali lagi atas kepercayaan Anda, dan semoga kami bisa menyambut Anda kembali di Brunei di lain waktu! Less

User Image Review submited by Bobby

Good Tour Guide

Reviewed August 28, 2019

It was good trip as we only had 10 hours to spend in Bandar Seri Begawan. Burhan has given us much time to spend with my family and the tour was fund covering most of the place in the city. 

Travelled in as a family

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Burhanuddin Salleh's response to the review

December 9, 2024

Thank you so much for your kind words! I'm glad to hear that you and your family had a good time exploring Bandar Seri Begawan, even with the limited 10 hours. It was a pleasure organizing a tour that allowed you to see most of the city's highlights and create memorable moments together. I truly More

appreciate your feedback and am happy that the experience was fun and enjoyable for your family. If you ever find yourself back in Brunei, I’d be delighted to show you more of what this beautiful country has to offer. Safe travels and best wishes to you and your family! Less