We had Hem as part of a business/touristic tour through Pokhara. He deeply impressed me and my mother by his clear English as much as his vast knowledge. He is a local to Pokhara, and even worked at many of the local sightseeing places like himself. He did not say anything when we very spontaneously changed the tour plan and he was able to adapt very well to our uncommon trip. Thank you Hem for having taken care of us, best of lucks by Matthias and Sandra