Mr Charles was well organised, polite and intelligent. English is his first language and so communication was easy and conversation flowed while driving in the car. Mr Charles has worked in the service/ tourism industry for decades and has held a high position in the Hilton hotel chain prior to working as a tour guide. All the attractions ran smoothly and Mr Charles has obviously built strong relationships with locals. Mr Charles was open to ideas and facilitated our requests. I would have no reservation in strongly recommending Mr Charles and should I return to Sri Lanka I would use his services.
We spent two fantastic weeks in Sri Lanka with Charles Andrew. Everything was perfect and Charles always took care of the whole organisation; very comfortable and beautiful hotels, peaceful car-trips and lots of advices on where and what to see in this splendid country that is Sri Lanka. I recommend a trip to Sri Lanka to everyone but above all I highly recommend Charles who was our guide but also a friend found in this wonderful country. Thanks for everything Charles! Antonella&Luciano
My client Mr. Griffith love the experience with Charles, excellent service and attention to every detail. Very professional. I definitely recommend the tour with Mr. Charles Andrew Thank you so much for everything
Charles Andrew's response to the review
July 4, 2024
Hello Mr Carlos thank you very much for taking your valuable time to write a review on the tour, which I really appreciate Charles Andrew
I am a single lady travelling alone. Andrew met me at airport (I was very late and should have arrived at 3pm but did not get there until 00.30 the next day) and drove me 4.5 hours to Annaradapura arriving at 4.30am. He sorted out my foreign exchange and obtaining a local SIM card. He recommended and organised all the hotels I stayed at over the 7 day trip. Some were really great (at Sigiriya and in Kandy) some less so, but always a reason for that. He organised expert guides for the historical sites, the Knuckles Range hike and the cloud forest, I wanted to visit and advised on the best view sites and local knowledge gleaned from years of experience in the hospitality business. He advised me on who to tip and how much to tip (the British are always very unsure of this) and helped me explore the local cusine, always steering me away from food which would be too spicy for me. He knew I was suffering from lack of good coffee and went out of his way to find barista coffee shops wherever he could. I cannot praise him highly enough for putting up with me for a whole week, his good humour, his patience, his excellent English, his unlimited supplies of bottled water. He made my holiday a wonderful experience and I would recommend him to anyone wanting to get the most out of Sri Lanka. He had also looked after my daughter and a group of her friends in 2021 so I knew I was in safe hands.
Charles Andrew's response to the review
February 14, 2024
Ms Jane , Thank you very much for taking your valuable time to write a review on the tour you went with me, and what a great review you have written. Charles Andrew
Charles Andrew was an excellent driver because he isn't just a driver, he has excellent knowledge of all the key tourist areas and he can also advise on accomodation, culture, food etc.
I would recommend Charles Andrew to anyone who wants a tailored trip. He is so flexible and will alter the trip to suit individual interests and plans.
I will visit Sri Lanka again and will not hesitate to ask for Charles Andrew's services again.
Charles Andrew's response to the review
February 12, 2023
Dear Mr Richard thank you very much for taking your time to write a review which I highly appreciate. Charles Andrew