You have to be doing everything right to have 36 (now 37) reviews all in the excellent category. Marcello, is one of those rare individuals who has outstanding leadership, management and organizational skills, effective command of multiple languages, and bonds well with all of the members of the groups that he leads. He seemed to be in just the right place all the time, handling all issues great and small without any hint of frustration - we wondered when he was able to rest. Our trip to the island that he loves far exceeded our expectations largely due to Marcello. His way of communicating, sense of humor and professionalism made traveling with a relatively large GCT group, seem like we were with a much smaller group with his ability to focus on everyone all the time. We had many highlights, one of which was a stop at his family's orange growing and agricultural supply business. His recommendations, briefings and directions made our free time and meals on our own easy, fun and only as expensive as we wanted them to be. This was our 17 Grand Circle and Overseas Adventure tour with many outstanding Program Directors/trip leaders - Marcello has raise the bar of excellence for all of them. If you visit Sicily I hope that you will have the good fourtune to travel with Marcello.