I've contacted Susan in early October requesting private tour and some transfers, thanks to many great reviews to her services. The communication was very fast and easy and Susan conformed hey availability. As a solo traveler I was a little nervous about my journey, but Susan made it smooth, easy and safe. She took care of everything, including my transfer from the airport to the hotel and to other places. We spent together two days in total, and her guidance and knowledge about the city, the country and the culture are beyond anything. She is a very caring person and devoted to her job and her clients. Susan is the real treasure of Kathmandu! Thank you so much