Regional level guide having a PAN INDIA PLATINUM card guiding licence and a FIVE STAR badge issued by the Ministry of Tourism, Govt.of India and working freelance in Kerala, South India since 1996.Won the First Rank in the guide training program conducted by the Kerala Institute of Tourism and Travel Studies [ KITTS ] in 1994-95, and was adjudged as the outstanding student of that training program.Being empathetic while delivering my service to clients is the reason behind my success as an efficient tour guide !