background summary            certificate in business administration (lcci)            national certificate tourism studies, national tour guiding coursework competencecomputers: good understanding of computer systems and good working knowledge of ms work, ms excel.internet and email, fb, [sensitive content]...communication: good report writing skills, excellent negotiating and communicating skills at all levels, keen and willing to learn, excellent oral and written communication.interpersonal: ability to perform with little or no supervision can be a self-starter, i am a willing team player and i can also work independently.analytical: ability to understand and produce results in the required dead line or less than the given period, disciplined and professional.employment profile- 6 years working in hospitality and tourism industry.key areas of activity, responsibility and accountabilityextensive south african wine knowledge,(first level sommelier training)providing exceptional and professional service to all the guest. attention to details on all service related matters,i love reading and outdoor activities