Esther Hecht Travel blogger Lusine Ananyan was the guide of a group of friends with whom I toured Armenia in April 2004.We were not an easy group.Some of us asked tough and annoying questions.Some of us needed to take care of business in addition to the [sensitive content].Ananyan handled everything with aplomb.She contributed greatly to our enjoyment and our continuing interest in the country.If we ever return to Armenia, we will definitely hire Ms.Ananyan again.