Here on this page, we accumulate some general information related to the tours we offer.
Generally, our tours include:
Transport with driver
Transport in a minivan with air conditioner
Tour director all time with you
Transportation for your group only, no foreigners
Accommodation in *** hotels or pensions
Accommodation in double rooms
Accommodation with breakfast only
English speaking driver and tour director
Generally, our tours not include:
Lunch and dinner
Accommodation in single rooms
Hotel tourist tax
Professional tour guide
Entry fees and tickets
Flights tickets
Travel insurance
Country visas
The sequence of visits may slightly change at any time in accordance with the opening hours of the sites and museums. Prices are subject to change without prior notice.
Amount of people in the tour group
We at Monterrasol Travel deal only with small group tours, private or not private. Generally for all tours, we offer for group 2 to 5 people. Some short tours, usually summer tours up to 5 days, can take 6 people. The size of the group is limited by luggage people can bring. We count that every person will have 1 suitcase and 1 handbag. Under those conditions, the car comfortable fit no more than 5 people with described luggage. On the long tours like 2 or 3 weeks or more, with large suitcases and some additional bags, better to form a group with 4 people maximum.
Under the condition of the special price, we can provide tours of any duration for a single person. Such tour is considered a private tour for a single person, and so have a higher price.
Languages from our side
As was said, English speaking driver and tour director with be with you. Depending on conditions, tours, free time and your request, on the tour, you can be with a native speaker of Spanish or Russian languages, with a good level of English at the same time, of course. Some base knowledge of additional languages, such as Italian, French, Portuguese, Czech, Serbian, Croatian can be also, depending on people who will be with you from us. Everything above is for free. Other languages, as well as native or near native level of additional languages from list above, can be provided on request, subject to availability, at an extra charge. Please request it in proper time.
Please keep in mind, a professional tour guide must be hired at the place if need. What's that mean? For example, our group arrives at Mycenae, a UNESCO archaeological place. There are their own certified guides on the place. No other person except a certified guide for Mycenae is allowed to guide. This is monitored by local security and so-called tourist policy people.
For people with kinetic/physical disabilities
Our tours involve walking on irregular, uneven or inclined surfaces. It is hard to follow for people with kinetic/physical disabilities. Our driver will help in a normal human manner, but driver js just a driver. We at Monterrasol are not equipped to escort tour participants with extreme difficulty in personal mobility. If you need your dedicated helper person, you need to bring this person with you.
There are occasions where the entrance of the hotels/sites is not accessible to vehicles. Where these restrictions apply, drivers will drop and collect the clients from the nearest accessible point and clients will need to walk back and forth between the vehicle and the hotel/site.
Generally, the tour participants must be able to walk at least three city blocks level distance unassisted and without stopping. Tour participants must be able to lift their leg to a height of at least 41 cm (16 inches). This is required not only to get in and out of the van with ease, but also to be able to get in and out of bathtub and shower combinations, which are the most common type of facility in European hotels and inns. Some archaeological sites also have toll steps.
Travel insurance
The tour participants must have health, accident and/or liability insurance that covers them in Europe. Each tour participant should check with a personal physician regarding the intention to pursue international travel. Each tour participant should check with an insurer to determine whether the tour participant has a policy which provides coverage during foreign travel. The tour participants should bring with them copies of insurance documents or a letter from an insurance agent certifying insurance coverage for hospitalization in the countries included in the Itinerary in case there is a need for medical services for any reason.
Payments for your tour
We have regarding tour payment a few conditions. Due to the nature of the tours we offer, we need to book accommodations for tour participants as soon as possible. This is especially for the high season (summer) when a lot of people already did their hotel bookings. Because of that, we accept the booking of the tour no less than 30 days before the tour starts. This mean, full price of the tour for all tour participants must be in our account 30 days before starting of the tour.
If you going to book a tour 2 or 3 or 6 or 12 months before, you can pay by parts, but first part must be not less than 20% of the full tour price for each person. No matter how long before you book a tour, the full price of the tour for all tour participants must be in our account 30 days before starting of the tour.
Follow the situation with coronavirus, if you change your travel plans after you book, we will accept the change of the tour date to any other date you like, under these conditions:
New date and full duration of the tour are in the same season
New date must be available
For this kind of changes, we will charge nothing. This means, in this situation, is not involving cancellation fee.
Currently, due to the total tour prices which are quite high for average card limits, we offer to pay by bank transfer. After you sent us a tour request and we mutually agreed on tour dates, we will send you instructions to transfer money to our bank account.